Capable support is one email away
Write to support@capable.so from the address on your Capable account. Include your company name and what you asked your assistant. A person reads anything the automatic reply cannot settle.
Connect Claude or ChatGPT. Use the server URL https://capable.so/api/mcp. Step-by-step setup and every tool is on the connector guide.
Security issues: security@capable.so. Privacy requests: privacy@capable.so. See the privacy policy and terms.
Most connection problems have one of five causes
The sign-in page asks for a code
Capable emails a 6-digit code to the address on your account, or you can sign in with a password if you set one in Account. Use the same email your company has on file for you.
"No company" or "nothing shared"
The signed-in email has no company and no stakeholder record. Ask your company admin to add that exact address to your stakeholder record, or create a company in Capable first.
Company-wide answers are unavailable
Company tools need an active Capable plan or free trial. Your own equity (my_equity) keeps working while your company's stakeholder portal is open.
A proposed change did not happen
Every change the assistant drafts waits for an admin. Open Capable AI, then Proposals, and approve or reject it there.
Disconnecting
Open Account and security in Capable and revoke the connected client. Access tokens expire within the hour; refresh tokens stop working immediately.